Reschedule a paid appointment

In the sales application: Move an appointment while preserving its price and payments and preventing conflicts.

1. Step 1

   Open the booking from the daily schedule or booking list, then select Reschedule appointment.

2. Step 2

   Choose the new date and time in company time, then Save new appointment. The system checks staff, room and equipment conflicts and package validity.

3. Step 3

   The booking number, provider, duration, agreed price, discount, paid amount and remainder stay the same. Do not record the payment again.

4. Step 4

   When messages are enabled, an appointment-change message is queued and the reminder is updated. Check Booking messages for the result.

5. Step 5

   If a paid booking was marked completed and invoiced before providing the service, confirm the service has not been provided. It returns to Booked with its invoice preserved; completing it later creates no second invoice or payment.

Rescheduling preserves the agreed price even if an offer has expired. A completed booking that used package units requires a package-usage review and cannot be reopened here.