How-to guide

Add a new customer while booking

In the sales application: Save a new customer and their appointment together on the booking page.

  1. Step 1

    In the appointment form, expand Add a new customer below the customer selector.

  2. Step 2

    Enter New customer name, plus their phone or WhatsApp number and email when available.

  3. Step 3

    Select WhatsApp consent only if the customer agreed. Use either an existing customer or new customer details.

  4. Step 4

    Complete the service, time and provider, then select Save booking to save the customer and appointment together.

  5. Step 5

    If the contact details are already registered, use the existing customer instead of creating a duplicate.

If a scheduling conflict or payment error prevents saving, correct the form and save again. A rejected save does not create a new customer or payment.

Need a hand with your setup?

Contact the team
MizanFlex assistantExplore MizanFlex

Ask how to use MizanFlex, or open a guide for step-by-step instructions.

Usage guides