Prevent overlapping appointments for the same employee

In the sales application: Understand scheduling conflicts and choose an available provider or time.

1. Step 1

   Select the employee in Service provider and enter the start time and actual session duration.

2. Step 2

   The system rejects a booking that overlaps another appointment for the same employee, even when the start times differ or both requests arrive simultaneously.

3. Step 3

   If a conflict appears, check the provider schedule and choose a free time or another provider. The selected room or device is also checked for conflicts.

4. Step 4

   The next appointment can start exactly when the previous one ends. Cancelling a booking releases its time.

An unassigned booking does not reserve a particular employee. Select the provider to prevent overlapping appointments for that employee.