How-to guide

Prepare checkout for an outage

Temporary continuity starts with preparing the device while online.

  1. Set the allowed period

    The system administrator sets the maximum offline period. The initial setup uses eight hours and can be adjusted in settings.

  2. Prepare each device in advance

    While connected, open offline setup and prepare checkout on the device and browser the cashier will use.

  3. Open the prepared checkout

    When connectivity fails, open the prepared checkout and use an account prepared for it within the allowed period. Save the sale before closing the device.

  4. Check synchronization

    New activity uploads when connectivity returns. Check sync status and any transactions needing attention. Do not clear browser data before uploads finish.

Recording a card payment offline does not process a bank transaction. Card acceptance depends on the payment terminal, provider and its connection.

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